Very friendly. The Dr is very thorough and answered all my questions and explained to me all my questions in detail.
20:33 07 Apr 21
02:59 07 Apr 21
I called and got my glasses repaired in less 20 mins, the same day. They are great at what they do.
02:01 07 Apr 21
This is my 3rd year coming to this office. The staff is always so sweet and professional. I always have a great experience with the staff and the doctors. Definitely recommend.
22:55 06 Apr 21
Dr.Ng and the staff at Li and Liao Optometry are wonderful. Dr.Ng is a caring professional who goes above and beyond to answer questions, explain the results of tests and address any other issues related to eye care. My husband and I love this place, and won’t go anywhere else 😊
16:31 06 Apr 21
Li & Liao are absolutely amazing. They are professional and courteous. The doctors take their time to explain the images and answer any questions. Erica is the best technician I've ever worked with, she is always pleasant and has great taste in helping me choose glasses.
18:30 05 Apr 21
Great place! The staff is always so friendly! I will continue to go back 🙂
16:19 31 Mar 21
Great service and very courteous. Felt really comfortable from start to finish. Amazing staff
02:05 31 Mar 21
18:20 26 Mar 21
Dr. Li and Liao are fantastic! Always so kind and thorough, making sure that all questions are answered. The staff are also so supportive and take time to explain, answer questions, and connect you with the best care. Thank you so much!
17:33 26 Mar 21
Awesome staff!!! Great experience! Love this place.
22:33 25 Mar 21
19:57 25 Mar 21
Always a great experience. Staff are polite and equipment is kept clean consistently
00:04 23 Mar 21
19:36 19 Mar 21
Best selection of frames!
01:46 19 Mar 21
00:25 19 Mar 21
23:26 18 Mar 21
15:43 18 Mar 21
11:00 18 Mar 21
Very nice office with even nicer staff. I was dreading looking for a new optometrist as mine had recently retired. But I was quickly won over by the very friendly staff.
20:49 17 Mar 21
19:52 17 Mar 21
Great optometrist team! Friendly, fast, and competent! My kind of service!
18:53 17 Mar 21
Honestly this is the first time I have ever gotten my eyes checked and everyone was super nice and welcoming. 10/10 I will be going back for future appointments and referring people
18:08 17 Mar 21
04:14 16 Mar 21
Everyone in this office is wonderful. They honestly understand that unforeseen circumstances occur and are always ready to help you. Would not change my choice of office for anything.🙏🏼😎
21:31 15 Mar 21
Staff was patient and knowledgeable..Great yearly visit!!!!!
05:33 13 Mar 21
This is a great office with experienced personnel. The office was very clean and sanitized. I felt very comfortable and enjoyed the friendly staff. The doctor was very easy going and very likable. I would definitely recommend Dr. Li to my friends and family.
03:17 12 Mar 21
Super clean, very friendly staff. Love the txt message communication. Visit was so fast yet didn’t feel rushed. Doctor Ing was so patient and friendly with my kids.
19:58 11 Mar 21
Dr. Li and his office staff maintain a clean and safe environment for the patients. I always enjoying seeing Dr. Li. I learn so much about my eye health from him and his staff. They are all very efficient!
03:40 11 Mar 21
02:02 11 Mar 21
I LOVE Li & Liao Optometry. Dr. Liao and his staff are so professional and friendly. When I got in for my yearly appointment, I truly feel that I am amongst friends!
01:03 11 Mar 21
17:20 09 Mar 21
I have VSP vision insurance and found this practice on VSP's website. I called to schedule an appointment. I was informed by the receptionist that I must have a retinal scan in addition to my regular eye exam because it is "standard of care." She went on to tell me that it was going to be $35 in addition to the $20 copay. That's not a terrible amount of money but I happen to be followed by an opthalmologist quarterly so I do not need a retinal scan as I just had one done 3 weeks ago (in addition to a battery of other tests). When I explained this to the receptionist she said I would be unable to get an appointment without paying an additional $35 for the retinal scan. When I asked why she repeated the "standard of care" line. I highly doubt monthly retinal scans are "standard of care" and I find it unethical for a receptionist to determine which exams are necessary.
03:03 04 Mar 21
02:18 04 Mar 21
Good service, the doctor, assistant, and all the other staff were very knowledgeable.
21:21 03 Mar 21
20:03 16 Feb 21
21:11 15 Feb 21
19:17 15 Feb 21
They’re all super nice and helpful.
02:44 10 Feb 21
03:33 09 Feb 21
Very professional and personable service. Highly recommended.
00:05 09 Feb 21
My little brother has his doctor here and says that it is a good place.
00:02 09 Feb 21
21:13 04 Feb 21
17:04 04 Feb 21
I have been seeing Dr. Li for about 10 years and I have never been disappointed. I feel super confident that he is well educated in his field and has my best interests always. His staff is always professional and awesome to work with! I would definitely recommend this office!!
Jacquelinne Flores Banuelos
07:49 04 Feb 21
All my family has the same optometrist, and she is just absolutely wonderful, she's patient, kind, and the most people person type of doctor I've ever had. She always takes the time to explain everything in a way that I can understand. All the optometrist assistants are very friendly as well. Thank you all, my family and I appreciate you.
02:31 04 Feb 21
00:18 03 Feb 21
The people at Li & Liao Optometry are great.Customer Services at it best.
21:30 02 Feb 21
01:03 02 Feb 21
Me and my family been coming to Li & Liao optometry for years now. I will say the most professional and nicest staff I have ever met. Thank you for your service
18:11 29 Jan 21
The most thorough and friendly Dr and staff I have ever experienced.
00:09 29 Jan 21
I visited at Li &Liao office today the service was great.
23:52 27 Jan 21
23:03 27 Jan 21
The staff is super friendly! The doc is Awesome, I don’t know why I ever went somewhere else...They go above and beyond to keep the office clean.Great experience overall!!
19:18 27 Jan 21
The best optometrist hands down. Always will have my business. Answers questions... makes you feel comfortable doesn't talk down to you. Explains things without making you feel like you're dumb. These things are important.
19:31 26 Jan 21
01:19 26 Jan 21
Loved my experience. Have been coming here for years and I wouldn’t change it for the world! Friendly staff as always. Great and fast service. I would definitely recommend.. 10/10!! They are very safe throughout this whole covid situation.
00:31 26 Jan 21
The doctors and staff are friendly. They provided detailed information on changes to my eyesight and options for prescription glasses. I like that a 3D eye scan is included with the routine exam, so you can monitor your eye health.
03:22 23 Jan 21
02:05 22 Jan 21
I had been unhappy with my glasses for the past 10 mos, adding to that disappointment, I was bothered with the mandatory fee on the eye exam. I cancelled any future appts with your office.Coming forward to today. Weyman made time for me to go into the office to take a look at my glasses. I must say that he did adjustments that made my glasses perform so much better than before. Aside from the great adjustment, Weyman was very kind and took the time to listen to my concerns. Weyman took the time to explain the services and rationale to me. We also had a nice conversation about sports and health. This is what customer service is about, getting to know your clients. Because of Weyman, I will be continuing to be a client with Li & Liao. Thank you
20:33 20 Jan 21
Very please the last 2 years with this amazing staff. Very friendly and knowledgeable great dr as well...
00:04 20 Jan 21
Wonderful and very professionals service!
15:17 16 Jan 21
I’ve been to many eye dr and this one has to be my favorite. Staff is amazing and friendly
01:03 16 Jan 21
Li and Liao Optometry was spectacular. My 5 year old daughter had her first eye check up appointment today and it went well. The staff made sure to explain all procedures to me and my daughter. They made it fun and comfortable. When we were finished, they gave my girl a “prescription” for a donut across the street at Sugar Twist. Very cute! Very professional! Highly recommend for all ages!
22:23 15 Jan 21
Eyeglasses always seem to get more expensive and mine were $200 more than last year,, but the care here was good, from friendly Kim to Dr. Li to super-charming Erica who was patient in helping me find the right frame. It's nice to feel cared for, particularly when it seems genuine. Also, Erica had yellow fingernail polish, which I'd never seen before. Every day is an adventure isn't it?
01:21 15 Jan 21
Felt safe from COVID-19 and the doctors and staff are amazing!!!
22:47 13 Jan 21
Excellent customer care!
01:20 12 Jan 21
20:51 11 Jan 21
Great products outstanding personnel!!
T Dog Porras
19:10 11 Jan 21
21:02 08 Jan 21
20:37 08 Jan 21
20:08 08 Jan 21
00:42 08 Jan 21
21:58 07 Jan 21
Great place! Staff are wonderful and my doctor was awesome! I felt very safe inside during this pandemic.
21:21 07 Jan 21
Always a great experience!
05:08 29 Dec 20
00:16 24 Dec 20
14:23 22 Dec 20
01:14 17 Dec 20
19:36 16 Dec 20
ALWAYS very professional, kind and efficient starting from the front desk all the way to the end with sales! 5 years and NEVER has anyone provided less than superior quality of service!!!
19:17 04 Dec 20
The staff at Li & Liao are outstanding. I went in today as a new patient. Staff was awesome with Covid restrictions. Very clean and always have someone standing by to clean after you're done in the exam rooms. Absolutely amazing. Staff is super nice and very welcoming. Dr. Liao was very knowledgeable and caring about my eyes. She explains everything to the T. I have gone to several optometrist in the past with bad experiences. Li & Liao is by far the best place I've been to.
04:11 21 Nov 20
Always friendly and professional. A clean office and very aware of being COVID safe.
Gary De Risio
16:56 18 Nov 20
I’ve been a client/patient for many years and have never been disappointed by the team’s professionalism and service at Li & Liao Optometry. I highly recommend their practice for your eye care and optometry needs.
02:36 13 Nov 20
03:17 11 Nov 20
michael Johnson sr
04:08 10 Nov 20
Great placeGreat serviceGreat employees
22:01 09 Nov 20
21:32 09 Nov 20
They have been my doctors for 10+ years! They never disappoint, Great customer service, very friendly and always attentive. The doctors are AMAZING! Now with COVID, their process and policies are perfect! Very precautious, clean and well organized! Love this place, highly recommend! 😊
00:37 08 Nov 20
01:16 06 Nov 20
21:49 05 Nov 20
The place is really clean. Dr. Liao is very thorough on her examination. The lady name Crystal is very helpful, gave me time for my eyeglass selection. She explains everything so well. Made my trip there stress-free & seamless. All of their eye wears are well sanitized!
20:13 02 Nov 20
They are awesome, the level of care and safety get high marks, also great patient care and a great selection. Overall 5 stars...
20:31 30 Oct 20
19:22 30 Oct 20
Dr. Li and Dr. liao are both awesome. I have been going to them for years and today was the first time I saw Dr. Li and he even mentioned that this was the first visit where he was my provider. After all the patients he has seen it's amazing to think how closely they keep track of us all. I can tell how much they care.
03:42 30 Oct 20
01:46 29 Oct 20
I absolutely love my optometrists here! My whole family comes here and we get superior client service. We appreciate Drs Li & Liao! We highly recommend them to anyone!